If they depart you hanging or do nothing more than send you the company’s 800-number, they don’t seem to be your agent. Ask about charges (yes, they charge reserving fees, however they’re worth it if you get into a pinch).
Travel brokers travel the world, looking at everything, from the scale of the rooms in resorts and cruise ships to the dining choices on-website and nearby. If they have not personally been the place you want to go, they know someone who has. The solely method to know for certain in case your travel agent is a keeper is to see what happens whenever you run into hassle. When your flight is delayed or your resort is overbooked or your travel insurance coverage declare is not being honored, what’s going to your agent do? See, brokers are compensated for the booking — both with a fee you pay or a …