Consumers are most likely to quote convenience as their main reason for buying in-store or on-line regardless of habits or preferences. Experts project that 72% of retail gross sales will occur in brick-and-mortar stores in 2024. Of customers who order groceries on-line anticipate same-day fulfillment. Consumers are most probably to purchase personal electronics and attire on-line and like to use ship-to-home for many on-line buy fulfillments. In 2022, whole seasonally-adjusted in-store retail sales dollars increased 5.21%; seasonally-adjusted e-commerce sales dollars increased 10.7%. The e-commerce share of whole retail gross sales dollars has increased at an average annual rate of seven.59% since 1995.
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“In the post-COVID-19 world, the unparalleled progress of e-commerce will disrupt national and international retail frameworks,” stated Carlo Terreni, President, NetComm Suisse eCommerce Association. Also, based on survey responses, small merchants in China have been most equipped to …